Welcome to the KHQ Lawyers website which is provided by Kelly Hazell Quill Pty Ltd (ABN 79 118 059 224), trading as KHQ Lawyers (KHQ, we, us, our).
These website terms and conditions of use (Terms) govern your use of this website even if you are just browsing, so it’s important that you read these Terms carefully and understand them.
In using this website, you agree to be bound by these Terms, together with any additional terms and conditions displayed on this website (where applicable). Please do not use this website if you don’t agree to these Terms.
The information provided on this website is for general information only. The website is provided for personal, non-commercial use, unless otherwise approved by us in writing.
Nothing on this website constitutes legal advice. Your use of this website does not automatically create a solicitor/client relationship between you and KHQ and you must not rely on the content of this website as legal advice. If you are seeking legal advice, you should contact us directly to seek legal advice specific to and as appropriate for your circumstances.
Content provided on this website is current only as at the date it is written or first published on the website and historical content published on the website may no longer be current or up-to-date.
If you agree to these Terms you are free to browse our website to learn more about us and what we do. You should carefully consider whether this website and the services we provide are suitable for your needs.
Some features on our website allow users of our website to input their information, for example, to contact us, make an enquiry or fill in a form, to apply for specific services, to download information guides or other material that we publish, to subscribe to newsletters or other updates, or to use third party services.
In using our website, you must ensure that:
KHQ may at our discretion and without any notice to you, edit, modify, delete, remove or take down any material that is posted to the website if we are of the opinion that the content is in breach of these Terms or does not align with these Terms.
Everything published, displayed or posted on this website (excluding your content) is owned by us or is licensed to us. This includes the design, compilation and look and feel of the website, all copyright, trademarks, designs and other intellectual property on the website. We also own or license the trade marks, logos and trade names displayed on the website (unless otherwise indicated).
You must not copy, reproduce, modify, adapt, transmit, distribute, display, perform, publish or license any of our content or other material on this website, or any of our intellectual property, in any way that is not expressly permitted in these Terms (or otherwise allowed by law) without our prior written consent.
This website may contain links to other websites or services that are owned or operated by third parties which KHQ does not control. Links to third party websites are provided solely for your convenience and we are not responsible for your use or for the content provided on third party websites. We do not endorse any material on third party websites and do not warrant any aspect of or assume responsibility for the material provided on such third party websites.
You use third party websites or use products and services provided by third parties at your own risk and your use will be subject to the third party’s terms of use on those websites.
Please familiarise yourself with the relevant terms of use of third parties when you link to third party websites from this website including Settify, QuickFee and other third parties.
We use Settify Pty Ltd (Settify) to provide free, early stage online information tool regarding family law and wills & estates matters. KHQ pays Settify a fee for providing this service to users requesting these services. If you are using this service, Settify will handle your personal information in accordance with their privacy policy and Settify will share your personal information with us in accordance with that policy so we can clear any conflict checks and further information once you are ready to be onboarded as our client.
We use QuickFee Australia Pty Ltd (QuickFee) to provide online payment portal services and invoice payment options for our clients. KHQ pays QuickFee a fee for providing this service to users requesting these services. If you are using these services, QuickFee will handle your personal information in accordance with their privacy policy and may disclose your personal information to us in accordance with that policy.
Whilst we take reasonable steps to implement appropriate measures to safeguard your personal information in the hands of these third parties, we are not responsible for third parties.
We’ve taken reasonable steps to make the website secure and to protect any information that is transmitted to us through the website. However, KHQ does not warrant that transmission of information via the internet or transmitted to us through this website is totally secure, and you transmit your information at your own risk.
You should be aware of suspicious activity, fraud and scams such as emails or texts with links that purport to be sent from KHQ and that redirect you to a different website or domain, require you to divulge sensitive information, request that you pay money or provide your financial or banking information, or that attach or link to invoices that could be fake.
To minimise the risk of fraud, contact your relevant KHQ contact by telephone and not the purported sender to confirm requests, including to confirm bank account details of any new account nominated for the transfer of funds, before you proceed with a transfer request.
You must not violate or attempt to violate the security of the website. You must not:
Nothing contained in these Terms limits, excludes or modifies the statutory consumer guarantees as provided under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) (“ACL”) or the application of any provision, the exercise of any right or remedy, or any liability under the ACL that cannot be limited, excluded or modified.
To the maximum extent permitted by law, and subject to the ACL:
To the maximum extent permitted by law, and subject to the ACL, KHQ and its related entities will not be liable to you, whether in contract, tort (including negligence) or otherwise for any loss of profit, business, goodwill, revenue, customers, capital, reputation, data, anticipated savings or benefits or any other damages such as direct, indirect, incidental, special, punitive, consequential or similar damages arising from your use of this website or its content or services.
If the supply of this website is a supply of goods or services to a consumer within the meaning of the ACL:
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:
You are also entitled to choose a refund or replacement for major failures with goods.
If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion.
You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.
Without limiting any other provision of these Terms, to the extent our liability cannot be excluded and subject to the ACL, any liability incurred by us in relation to your use of this website is limited (at our election) to the re-supply of any goods or services supplied to you by us or payment of the cost off re-suppling those goods and services, and otherwise in aggregate to payment in the amount of $10.
You acknowledge and agree: (a) that you are liable and solely responsible for your use (or misuse) of the website, your breach of anyone else’s intellectual property rights, and your breach of these Terms or any applicable law; and (b) that you agree to indemnify us from and against any and all claims, liabilities, costs, expenses (including legal costs on a full indemnity basis) or losses suffered or incurred by us which arise in any way from the matters in part (a) of this paragraph.
We may amend these Terms at any time. Any changes to these Terms will be posted here and the changes will be effective immediately upon being made public on our website. It is your responsibility to keep yourself updated on any changes to these Terms. Your continued use of this website will be deemed acceptance of the amended Terms.
These Terms of Use are governed by the laws in force in the State of Victoria, Australia. You consent to the non-exclusive jurisdiction of the courts of the State of Victoria, Australia and any courts which may hear appeals from those courts.
If you have any questions about these Terms, please contact us using the form on this website.
Last Updated July 2025.